The nationally recognised BSB30120 Certificate III in Business is a highly regarded qualification and a great starting point for your exciting business services journey. Get a taste of different business areas and be ready to join the workforce as an administrative assistant and more.

This qualification reflects the role of individuals in a variety of Business Services job roles. It is likely that these individuals are establishing their own work performance.

Individuals in these roles carry out a range of routine procedural, clerical, administrative or operational tasks that require technology and business skills. They apply a broad range of competencies using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team.

This qualification includes:

• Learning to use popular business software including Microsoft Office suite and Microsoft Teams
• Responding to work health and safety issues
• Learning to organise your time and work priorities
• Learning to think critically, problem solve and communicate in the workplace

Employment opportunities with this qualification are:

• Administrative assistant
• Customer service representative
• Receptionist
• General clerk

What will you achieve from completing this course?

• A nationally recognised BSB30120 Certificate III in Business
• A strong pathway to continue your study and enhance your career opportunities

What you need to know about this course:

• New students are expected to attend a mandatory college orientation before course commencement. Orientation times and dates will be advised after enrolment.
• Classes commence at the beginning of week 1 of each school term
• There is no training during school holidays
• Students will be accepted into the class throughout the term
• Private Facebook groups are used to share resources and learning

Facilities, equipment and learning resources:

• Resources are provided by SGSCC
• Digital learning and assessment materials on aNewSpring (Learning Management System)
• WiFi is available
• Ergonomic classroom
• Student health and well-being support
• SGSCC provides academic support, pastoral care/student support, language, literacy and numeracy support and career guidance

Accessibility services (special needs or disability):

• We recognise that students with special needs may encounter unique challenges in the learning journey. To support these needs, we make reasonable adjustments to accommodate individual requirements. This includes using adaptive technology, providing dedicated educational assistance, and exploring alternative assessment methods. Our goal is to create an inclusive environment where every student can thrive.

What resources do you need to study from home?

• A computer with internet access
• Email access
• Facebook account

Course entry requirements:

• There are no formal entry requirements for this course
• Unique Student Identifier (can be arranged through SGSCC)
• Sufficient English language, literacy and numeracy to complete the course (ACSF Level 3)
• Pre-existing technology skills to access and navigate the internet and be able to create, open and save electronic files
• Confidence to work independently
• A desire to work in an administrative support role in an office environment
• An interest in working with others
• Minimum 15 years of age

Do you need to complete any work placement hours?

No, there are no work placement hours required.

Will you need to sit for any exams?

• No. This is a competency-based course
• Tell us, then show us you understand and are able to implement the learning you have received
• You will be required to competently complete assessment tasks for all 13 units of learning

Units of competency you will be studying:

1. BSBCRT311  Apply critical thinking skills in a team environment (Core)
2. BSBPEF201 Support personal wellbeing in the workplace (Core)
3. BSBSUS211 Participate in sustainable work practices (Core)
4. BSBTWK301 Use inclusive work practices (Core)
5. BSBWHS311 Assist with maintaining workplace safety (Core)
6. BSBXCM301 Engage in workplace communication (Core)
7. BSBINS302 Organise workplace information (Elective)
8. BSBLDR301 Support effective workplace relationships (Elective)
9. BSBOPS304 Deliver and monitor a service to customers (Elective)
10. BSBPMG430 Undertake project work (Elective)
11. BSBTEC301 Design and produce business documents (Elective)
12. BSBTEC303 Create electronic presentations (Elective)
13. BSBWHS332X  Apply infection prevention and control procedures to own work activities (Elective)

Assessments are made up by a range of:

• Case studies
• Demonstration
• Presentation
• Questions & answers
• Research report

To be deemed competent:

• You will receive clear assessment instructions
• You must complete all assessments to a satisfactory standard as set by your trainer
• These are assessed by your trainer
• Opportunities will be provided for trainers to support students and to resubmit their assessments if required

When you have completed and been deemed competent you can:

• Progress with SGSCC to the BSB40120 Certificate IV in Business

Course fees:

• This qualification is subsidised by the NSW Government. Register now to check your Smart & Skilled eligibility and student fee contribution.

Delivery Overview:

• Duration: 3 term course
• Delivery Method: Online or Face to Face
• Units of Learning: 13
• Monthly Intake: Currently taking expressions of interest

Time for you to enrol:

• The enrolments team are available to take your enquiry or enrolment on 02 8543 7412 during business hours
• At the Jannali Office Reception (Mon-Fri 9am to 5pm)

Apply Now