Is it time to take the next step in your career in community services? Then this course is the right option for you.

This nationally recognised qualification reflects the role of community service workers who deliver and support person-centred services to individuals and groups. Workers may provide support, advocacy or interventions to individual persons, groups or communities across a range of services. At this level, workers may be autonomous with limited responsibility within established parameters and may supervise others. Work may take place in a range of community service, case work or case management contexts.

As a Community Services Worker you are employed in a job where you can empower groups in your community. This role is a rewarding job and a great way to give back to your community by making a difference in people’s everyday lives.

This qualification includes:

• Providing direct support to individuals or groups
• Supervising and leading other workers in projects or teams
• Delivering person-centred services to individuals and groups

Employment opportunities with this qualification are:

• Case Worker (Community Services)
• Community Education Worker
• Family Support Worker
• Outreach Officer

What will you achieve from completing this course?

• A nationally recognised CHC42021 Certificate IV in Community Services
• A broad range of skills and knowledge for a career in community services
• Skills to work autonomously with limited responsibility
• Skills to design and deliver person-centred services to individuals and groups

What you need to know about this course:

• New students are expected to attend a mandatory college orientation before course commencement. Orientation times and dates will be advised after enrolment.
• Classes commence at the beginning of week 1 of each school term
• Students will be accepted into the class throughout the term
• You will need to plan for approximately 5-8 hours a week at home to complete assessment tasks
• There is no training during school holidays

Facilities, equipment and learning resources:

• Resources are provided by SGSCC via e-learning portal (aNewSpring)
• Simulated community services facilities and environment
• Ergonomic classroom
• Student health and well-being support

What resources do you need to study from home?

• A computer with internet access
• Email access
• Facebook account

Course entry requirements:

• You are not required to have a Certificate II or Certificate III level qualification to enter the Certificate IV course
• There are no formal educational requirements for entry into this course
• Recognition for units may be granted based on previous learning, studies, work and/or life experiences
• Complete an SGSCC English language, literacy and numeracy assessment to determine that the student has sufficient skills to successfully complete the course (ACSF Level 4)
• Access to computer/internet
• Note taking materials
• Unique Student Identifier (can be arranged through SGSCC)

Do you need to complete any work placement hours?

• No, there is no work placement for this qualification

Will you need to sit for any exams?

• No. This is a competency based course
• Tell us, then show us you understand and are able to implement the learning you have received
• You will be required to competently complete assessment tasks for all 15 units of learning

Units of competency you will be studying:

1. CHCADV001 Facilitate the interests and rights of clients (Core)
2. CHCCOM002 Use communication to build relationships (Core)
3. CHCDFV001 Recognise and respond appropriately to domestic and family violence (Core)
4. CHCDIV001 Work with diverse people (Core)
5. CHCLEG001 Work legally and ethically (Core)
6. CHCPRP001 Develop and maintain networks and collaborative partnerships (Core)
7. HLTWHS002 Follow safe work practices for direct client care (Core)
8. CHCCCS006 Facilitate individual service planning and delivery (Elective)
9. CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety (Elective)
10. CHCCCS008 Develop strategies to address unmet needs (Elective)
11. CHCMHS011 Assess and promote social, emotional and physical wellbeing (Elective)
12. CHCCCS020 Respond effectively to behaviours of concern (Elective)
13. CHCDIS012 Support community participation and social inclusion (Elective)
14. CHCCCS017 Provide loss and grief support (Elective)
15. BSBLDR414 Lead team effectiveness (Elective)

Assessments are made up of a range of:

• Question and Answer
• Case Studies
• Projects
• Role Plays
• Presentations

To be deemed competent:

• You will receive clear assessment instructions
• You must complete all assessments to a satisfactory standard as set by your trainer
• These are assessed by your trainer
• Opportunities will be provided for trainers to support students and to re-submit their assessments if required

When you have completed and been deemed competent you can:

• Progress with SGSCC to the CHC52021 Diploma of Community Services

Course fees:

• This qualification is subsidised by the NSW Government. Register now to check your Smart & Skilled eligibility and student fee contribution.

Delivery Overview:

• Duration: 4 term course
• Delivery Method: Face to Face
• Days: Wednesday & Thursday (2 days per week), 9am-4.30pm
• Units of Learning: 15
• Requirements: No work placement hours
• Monthly Intake: Yes

Time for you to enrol:

• The enrolments team are available to take your enquiry or enrolment on 02 8543 7412 during business hours
• At the Jannali Office Reception (Mon-Fri 9am to 5pm)

Apply Now