CRICOS Code: 089303E

Duration: 52 Weeks (Tuition: 40 weeks Holidays: 12 weeks)

Working in Disabilities is never boring. Working in care challenges you every day emotionally, physically and mentally. At times you may wonder if you are getting anywhere and then you get a smile, a pat on the back or someone is able to do something they couldn’t do the day before. You can make a difference to someone’s day and someone’s life. This qualification reflects the role of individuals in a range of community settings and peoples' homes, who provide support in a manner that empowers people with disabilities to achieve greater levels of independence, self-reliance, community participation and wellbeing. Workers promote a person-centred approach, work according to and may contribute to an individualised plan, and work without direct supervision. They may be required to supervise and/or coordinate a small team.

What does this mean for you?

Real Opportunities For You – So get qualified with SGSCC International and kick start your rewarding career as a Support worker today.

As a Community Services Worker you are employed in a job where you can empower groups in your community. This role is a rewarding job and a great way to give back to your community by making a difference in people’s everyday lives.

What will you learn?

• Provide individualised support
• Follow established person-centred behaviour supports
• Develop and provide person-centred service responses
• Facilitate the empowerment of people with disability
• Facilitate community participation and social inclusion
• Facilitate ongoing skills development using a person-centred approach
• Provide person-centred services to people with disability with complex needs
• Work with diverse people

Rewarding and fulfilling career options include:

• Disability service manager
• Disability service coordinator
• Case manager
• Client service assessor
• Supervisor
• Project worker
• Assessor
• Program manager
• Person Centred Planner

Delivery and assessment mode

• 20 hours per week at Jannali campus (70% face to face, 30% online learning)
• Assessments are competency based which means that you have to demonstrate that you are able to meet the performance criteria for each unit. Assessment methods will vary including: Questions & Answers, projects, role plays, case studies, practical skill demonstration in a nursing lab. Assessments will be completed in and outside of class time.
• You should allow approximately 5-10 hours per week for self-study and out of class and assessments.

Facilities, equipment and learning resources:

• Digital learning and assessment materials on aNewSpring (Learning Management System)
• Simulated health care facilities and equipment
• Ergonomic classroom
• Student health and well-being support

Units of competency you will be studying:

1. CHCCCS044 Follow established person-centred behaviour supports (Core)
2. CHCDIS017 Facilitate community participation and social inclusion (Core)
3. CHCDIS018 Facilitate ongoing skills development using a person-centred approach (Core)
4. CHCDIS019 Provide person-centred services to people with disability with complex needs (Core)
5. CHCLEG003 Manage legal and ethical compliance (Core)
6. CHCMHS001 Work with people with mental health issues (Core)
7. HLTWHS003 Maintain work health and safety (Core)
8. CHCCCS033 Identify and report abuse (Elective)
9. CHCCOM002 Use communication to build relationships (Elective)
10. HLTAID011 Provide First Aid

Work Placement

This course requires work placement which will be organised by SGSCC. Work placement (unpaid) is a compulsory component of the course when you will be assessed in the workplace.

120 hours

Entry Requirements

• Must be 18 years or older
• Advanced level of English (IELTS Score of 6.0 or equivalent)
• Completion of CHC33021 Certificate III in Individual Support (Disability); OR 
• Completion of CHC33015 Certificate III in Individual Support (Disability); OR 
• Completion of CHC30408 Certificate III in Disability PLUS the CHCSS00125 Entry to Certificate IV in Disability Support Skill Set

All students must undertake the following:

• Working with Children Check
• Criminal Record Check

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