CRICOS Course Code: 102877J

Duration: 52 Weeks (Tuition: 40 weeks Holidays: 12 weeks)

Are you an experienced Case Management practitioner in the health and/or community services sector? This qualification is intended to develop specialist knowledge and skills and strengthen your existing capabilities to facilitate independent and complex judgements in your specialised area of practice.

What does this mean for you?

The CHC82015 Graduate Certificate in Client Assessment and Case Management reflects the role of those workers who are advanced practitioners in a health and/or community services context and who require a high level of knowledge and skills in case management in order to provide specialist services to clients with complex and diverse needs. Their role may also involve full responsibility and accountability for all aspects of work of self, others and functions; including advanced case management and assessment roles.

What will you learn?

• Provide specialist services to clients with complex and diverse needs;
• Act as a resource for other workers;
• Provide practice supervision of staff including volunteers; and
• Work intensively with clients.

Rewarding and fulfilling career options include:

• Family Support Workers
• Case Manager
• Immigration Support and Resettlement Worker
• Case Worker
• Domestic and Family Violence Worker
• NDIS Case Manager

Delivery and assessment mode:

• 20 hours per week at Jannali campus (70% face to face, 30% online learning)
• Assessments are competency based which means that you have to demonstrate that you are able to meet the performance criteria for each unit.
• Assessment methods will vary including: Questions & Answers, projects, role plays, presentations, portfolios, observation.
• Assessments will be completed in and outside of class time.
• You should allow approximately 5-10 hours per week for self-study and out of class and assessments.

Facilities, equipment and learning resources:

• Digital learning and assessment materials on aNewSpring (Learning Management System)
• Simulated community services facilities and environment
• Ergonomic classroom
• Student health and well-being support

Units of competency you will be studying:

1. CHCCSM001 Facilitate goal directed planning (Core)
2. CHCCSM002 Implement case management practice (Core)
3. CHCCSM003 Work with carers and/or families in complex situations (Core)
4. CHCCSM008 Undertake advanced client assessment (Core)
5. CHCDIV003 Manage and promote diversity (Core)
6. CHCPRP006 Lead own professional development (Core)
7. BSBLDR806 Lead and influence ethical practice (Core)
8. CHCDFV012 Make safety plans with people who have been subjected to domestic and family violence (Elective)
9. CHCFAM002 Work with a child-focused approach (Elective)
10. BSBLDR812 Develop & cultivate collaborative partnerships and relationships (Elective)

Work Placement:

Work placement is not required for this qualification.

Course Entry Requirements:

• A minimum 3 years tertiary qualification or equivalent in an associated field
• English Proficiency: IELTS 6.5 or equivalent
• Minimum 21 years of age

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